Frequently Asked Questions
Everything you need to know about your CCACHE gear and orders.
How long does shipping take for domestic orders?
Standard domestic shipping typically takes 3-5 business days, while express shipping arrives within 1-2 business days depending on your location.
What is your return policy for performance apparel?
We offer a 30-day return policy for all unworn apparel with original tags attached. Items must be in their original packaging to qualify for a full refund.
Do you offer international shipping?
Yes, CCACHE ships to over 50 countries worldwide. International delivery times vary by region but generally range from 7-14 business days.
How can I track my order?
Once your order has been dispatched, you will receive an email notification containing a tracking link to monitor your delivery in real-time.
What payment methods do you accept?
We accept all major credit cards, including Visa, Mastercard, and American Express, as well as digital wallets like PayPal, Apple Pay, and Google Pay.
Are your products covered by a warranty?
Yes, all CCACHE hardware and equipment come with a manufacturer's warranty against defects. Please contact our support team with your order number for warranty claims.